Official Documents

3090 Privacy Policy — User Information Protection

Last updated: January 2026. This policy describes how the 3090 platform collects, uses, and protects your personal information.

1. Information We Collect

When you register or use the 3090 platform, we collect various types of information to ensure the services we offer function properly and securely. The types of information collected include:

Account information: Your full name, email address, phone number, date of birth, and the password you create during registration.
Device and browser information: Device type, operating system, browser type and version, IP address, and other technical data automatically transmitted by your device when accessing the platform.
Payment information: Details related to deposits and withdrawals in Malaysian Ringgit (RM), including the payment methods used. Full bank account numbers or digital wallet details are not stored directly by the platform — they are processed through secure payment channels.
Usage data: In-platform activity records such as games played, session duration, settings preferences, and betting history or lottery tickets.
Cookies: Session data and preferences stored locally on your device to enhance your user experience.

All information collection is carried out on the basis of user consent, contractual necessity, or the platform's legitimate interests, as permitted under applicable Malaysian data protection laws.

2. How We Use Your Information

The information we collect is used for the following purposes:

Processing account registration and verifying user identity.
Enabling access to all sections of the 3090 platform, including slot games, live casino, sports, and lottery.
Processing deposit and withdrawal transactions in Malaysian Ringgit (RM).
Sending important notifications related to your account, game results, or platform updates.
Detecting and preventing fraud, account misuse, and suspicious activity.
Complying with legal requirements and regulations applicable in Malaysia.
Improving platform performance based on user behaviour patterns.

We do not use your personal information for third-party marketing purposes without your explicit consent.

3. Cookies and Session Tracking

The 3090 platform uses cookies to enhance the user experience and ensure core platform functions run smoothly. Cookies are small text files stored on your device when you access the website.

We use two main types of cookies:

Session cookies: Stored temporarily during an active session and deleted automatically when you close your browser. These cookies are used to maintain your login state during an active session.
Persistent cookies: Stored for a longer period to remember user preferences such as language and display settings.

You can control or block cookies through your browser settings. Please note, however, that blocking certain cookies may affect platform functionality. We do not use third-party cookies for advertising purposes.

4. Data Storage and Security

Your personal information is stored on servers protected to industry security standards. 3090 uses data encryption (including HTTPS protocol) to ensure that information transmitted between your device and our servers cannot be intercepted by unauthorised parties.

The security measures we practise include:

Data encryption during transmission and storage.
Strict access controls — only authorised personnel may access user data.
Continuous monitoring for unusual or suspicious activity.
Regular reviews of internal security procedures.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. Users are also responsible for keeping their own account passwords secure.

User data is retained for as long as necessary for service purposes, legal compliance, and the resolution of any disputes that may arise.

5. Sharing Information with Third Parties

3090 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, there are limited situations where information may be shared:

Payment service providers: To process deposits and withdrawals in Malaysian Ringgit (RM), the necessary transaction information is shared with approved payment providers. These providers are subject to strict confidentiality agreements.
Legal authorities: Where required by Malaysian law or a court order, 3090 may be obliged to disclose certain information to the relevant authorities.
Fraud prevention: In cases of suspected fraud or serious security threats, information may be shared with relevant parties for investigation purposes.

In all of the above situations, we share only the minimum information necessary and ensure that the receiving party is bound by confidentiality obligations equivalent to our platform's standards.

6. User Rights and How to Contact Us

Right to Access, Correction, and Deletion

As a 3090 platform user, you have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: If the information we hold about you is inaccurate or incomplete, you have the right to request a correction.
Deletion: Under certain circumstances, you have the right to request the deletion of your personal information, subject to any active legal obligations or contractual conditions.
Processing restriction: You may request that we restrict how we process your data in certain circumstances.

Changes to This Policy

3090 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated via the platform or your registered email. Users are encouraged to review this page periodically.

Contact Our Support

For any questions regarding this privacy policy, or to submit a request related to your personal data rights, please contact the 3090 team by email at [email protected]. We will endeavour to respond within 5 business days. For frequently asked questions, please visit the FAQ us first.